Customer Feedback

DOCUMENT REVIEW SERVICE

Responses from a customer survey

You previously hired Condolyzers to review/analyze a Condo Association for a potential purchase. How did our service help you decide whether to buy or pass on that Condo?

Firstly, it was legally required as part of my purchase agreement. Its a necessary step in the purchase. Condolyzers was recommended to me by another great company I know and trust. Without hesitation, I chose Condolyzers. I have zero regrets. It was personalized, detailed, thorough service. It gave me piece of mind that I was making a completely informed decision on my purchase. All of my questions were answered to give me full understanding. Great folks ! I would recommend Condolyzers to everyone looking to purchase a new condo.

gave me confidence that I was doing the right thing. I had someone take the time to review documents I didn't have time to review.

After your review of the documents for my condo association, I felt confident that the association was being run efficiently and effectively. You identified information that I should request that I would not have thought of - that information was important to my decision.

took the guess work and nerves away

Carissa's analysis was so thorough, she really made my decision very easy. She answered questions about condo ownership that I didn't even know to ask

It allowed me to comfortably know that I am making the right chose in buying the home.

Helped me to know all about the bylaws, what is/isn't allowed based on what the board has decided or covered by my fees.

The service was undoubtedly very valuable. We learned the condition of the building, the operation of the building and the replacement reserve account was up to par. Very reassuring that we were buying a very good condo, that is being well maintained and looked after.

Our realtor recommended Condolyzers to us before we purchased the condo. It was worth the money because they investigated the financial standing of the condo and the history of our suite with regard to problems it had in the past. It gave us insight into the potential risk for cash calls In the future.

Condolyzers did a great job putting the documents into layman's terms and clearly laid out the positive and negatives of buying my condo.

They explained how the condo fees worked. Also how money is used for repairs

What would you tell a new condo buyer if they asked you "why should I have a document review completed"?

Its very crucial, especially when purchasing a condo, that you inform yourself on the financial standing of the building, that it is properly managed by a reputable company, that it has a great board of directors, that your condo fees are ample enough to maintain the care of the building, that its a solid building with 'good bones', that the building is being properly maintained inside and out so that there are no huge expenses that could arise which could potentially cause you great financial hardship. Getting the condo review documents is NOT a step that anyone should EVER miss. Its JUST as important as the legal representation needed to expedite your purchase properly.

Confidence. Experience

To ensure there are no law suits pending, no big projects in jeopardy of being completed, no structural issues, and the reserve fund to keep up the maintenance in the future.

I would share the details of the 2 issues which I would not have asked about - e.g. there had been a cash call prior to my purchase which the previous owners had not paid. There was no motion on the books about a cash call and no formal receipt from the previous owner. I asked for both and got both. If I hadn't there was a chance that I could have been held responsible for the cash call.

It is hard to navigate through all the documents on your own and understand them.

You would save a lot of headaches

I would tell them absolutely, have them reviewed before you buy. This is my first condo purchase and I had no idea how much goes into buying into a corporation.

That it showed and reviewed things about the condo board you would never think to look into.

It helps you to know the little details about the bylaws, what your fees cover, what could be coming up for repairs/cash calls, etc

Get the document review completed for sure! The more knowledge you have about the finances of your condo building and how it is being managed means there will be fewer financial surprises and it gives you the choice to pass on the condo if the documents suggest it could be a money pit. On the other hand it will also give you confidence that you are selecting the right condo for you if the report is favourable. We were first time condo buyers and were not sure what we needed to be aware of. Condolyzers took care of that for us.

It is so important to have a professional review your condo docs, you will sleep a lot better at night knowing that the board is in good financial health and has no major issues.

So you feel comfortable when purchasing your unit

Condo docs are complicated. So we needed a professional assessment.